Online Learning Support Professional (Part-time)
The Greer Group is seeking an Online Learning Support Professional for a company in Morrisville, NC. This is a part-time role, 20-28 hours per week. General work hours are 9: 00-5: 00PM. Flexible to work 7: 30AM to monitor live learning program, as needed. This need is immediate and has the ability to go permanent.
Provide support through a variety of tasks related primarily to Online Learning platform, but understanding that support may overlap with Seminars, Conferences, and Customized Learning. Monitor programming and providing customer support for online learning participants
Pre- and post-event administrative support
Assist in maintaining paper and electronic files
Contact speakers/vendors for information updates
Tabulate, edit, and distribute post-event evaluations and related correspondence
Associates degree; or one to three years related work experience in customer/system support; or equivalent combination of education and work experience.
Efficient and task-oriented are essentials
Accuracy (attention to detail) in all assigned tasks
Ability to be flexible with the tasks given
Time and organizational management
Proficiency with Microsoft Office programs (Word, Excel, and Access); Adobe Professional preferred Work with a sense of urgency
Extremely professional, as you will be working with members of the industry
Strong listening and verbal skills