Tax Agent

Raleigh, NC 27602

Industry: Tax Analyst Job Number: 3695117 Pay Rate: DOE

The Greer Group is recruiting a Tax Agent for our client in downtown Raleigh.

This is a temporary position, with the possibility to become permanent.

Full time hours, Monday – Friday.

**Candidate is responsible to pay for their own parking!**
  • Tax Agents respond to and resolve customer inquiries, via phone or in person, by performing research and explaining applicable tax laws and office procedures.
  • Create, update and maintain personal property and real estate tax accounts.   
  • Other duties will include processing payments received by mail, in person and through various electronic methods along with occasional front counter staffing.
  • Responsible for negotiating and maintaining payment arrangements and will also initiate enforced collection actions against delinquent property tax accounts.
  • Must be able to perform duties with minimal supervision, while following all policies, procedures, and legal statutes regarding property tax appraisal, assessment and collection.
  • Provide excellent customer service.
  • Responds to and resolves customer inquiries through investigation and application of relative tax laws.
  • Updates and maintains tax accounts by processing registered vehicle tax adjustments, property listings, real estate transactions, bankruptcy claims, and gross receipts remittances.
  • Establish and monitor installment plans for property tax payments.
  • Initiates and defends enforced collection actions, which may include bank account attachment, wage garnishment, levy of personal property or foreclosure of real estate.


  • Associate degree in Accounting, Business Administration or related field and two to five years of experience in a professional business environment or five to ten years without a degree.
  • Prefer candidates that have heavy customer service with issue resolution, strong computer skills, payment processing experience, and excellent communication skills.
  • Complete a background check and drug screen.


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