Client Services Coordinator (PM hours)
Durham, NC 27703
The Greer Group, Inc. Is seeking a PM Client Services Coordinator for a Meeting and Event Facility company. This is a full-time position, Mon-Fri. 12: 00-8: 00PM and is temp to hire.
-Maintain various meeting areas and customer service activities to optimize customer satisfaction, internal sales, rebooking performance, and profitability.
-Buffet & beverage set-up & maintenance, room & lobby set-up and clean-up, housekeeping services, room & lobby maintenance, coordinate catering, tour preparation.
-Copying, printing, faxing.
-A/V & IT equip. Set-up, troubleshooting & basic maintenance, basic software (MS Office- Excel, Word, Power Point, scanning/copying, etc).
-Reception Services: telephone switchboard operation, client welcome & orientation, provide internal directions, internal messenger, registration service, shipping & receiving.
-Concierge Services: Call for taxi/shuttle services, provide external directions, call for reservations, assist clients on request, call for appointments, provide suggestions for dining, lodging, entertainment, shopping, & business resources.
-Plan and implement facility set-up and client traffic flow so as to maximize appearance, image, and client satisfaction.
-Maintain appropriate inventory levels, according to schedules and need.
-Attend meetings and contribute to company strategy and policy-making as required.
-MUST BE ABLE TO LIFT 50 lbs.
-Customer service driven.
-Good attitude and friendly smile.
-Detail oriented and reliable.
-Multi-tasking and flexible.
-Proactive thinking and problem solving skills.