Donor Account Coordinator
Raleigh, NC 27612
The Greer Group is seeking a Donor Account Coordinator for a local Blood Bank Center. This is a temporary to hire position.
The Account Coordinator as part of the team with Donor Services, recognizes that its primary mission is to help blood donors fulfill their desire to become benefactors of community service through blood donation while providing exemplary customer service.
In charge of the set up, running of, and breakdown of Blood Drive events
Will assist their assigned Donor Resources Territory Representative in making sure all figures are accurate on the calendars and assuring that out calendar is always booked out 2 months
Establishes patronage and relationships with blood donors and sponsors
Facilitates this mission by providing information, incentives, and logistical support to the donor group contacts
Account Coordinator is a Sales Representative and Coordinator of active accounts
Making sure that booked drives are planned correctly, and successful.
Will be responsible for making notations of Holidays, closings, or notices of special instruction on the calendars when assigned
Will be responsible for referring all donor/sponsor complaints.
Will be responsible for identifying new business accounts and booking blood drives in all territories assigned
Shares the responsibility of and helps monitor the calendar and book blood drives as far ahead as possible
Will be responsible for assisting in booking emergency blood drives
Display the highest quality of customer service to all sponsors, patrons, donors, and co-workers
Possess the aptitude for continued skill development
Engage and educate potential donors about donation
High School diploma or GED (some college preferred).
Comfortable working and conducting blood drives 7 days a week.
Flexibility in hours - mandatory to work weekends, during blood drive events.
Experience working with the public or a proven sales record.
Customer service, marketing, clinical, and/or sales experience.
Ability to sell the company to all groups in the community.
Possess professionalism and a positive attitude.
Possess a satisfactory driving record.