IT Assistant

Raleigh, NC 27602

Industry: Information Technology Engineer Job Number: 3694898 Pay Rate: $16.00/hr

The Greer Group is recruiting an IT Assistant for our client in Raleigh, NC.

This is a long term temporary position.
  • Install, configure and update election software on 300+ laptops.
  • Test desktop printers and resupply with paper and toner.
  • Test voting equipment tabulators and document results for official record.
  • Troubleshoot computer hardware, software, peripheral, and Windows issues.
  • Hardware and Software installation.
  • Prepare peripherals for dispatch to voting locations including packing and custody control.
  • Assist with setting up cabling and technical infrastructure at Early Voting Sites/Training facility.
  • Provide on-site technical support during election training.
  • Attend election training and learn election processes.
  • Provide on-site and telephone technical support to voting locations during voting periods.
  • Setup computer workstations for office staff.
  • Periodically audit and inventory office tech supplies including computers, monitors, cables, desktop printers, scanners, toner and other items.
  • Assist with basic software and programming related tasks.
  • Process and resolve Helpdesk technical support questions for office staff.
  • Assist in reconciliation after elections.
  • Update and create process documentation as needed.

  • MUST be available to work full day and must be able to work up to 50-60 hour work week (including some weekends) during election season.
  • Must be available to work full days on all dates of voting.
  • Proficient knowledge of Windows 7 OS and Microsoft Office Suite.
  • Must be comfortable working in VARIOUS roles which may include physical labor, light tech support, site setup and equipment assembly, supply inventory general office tasks and other supporting roles.
  • Complete a background check and drug screen.
  • Obtain a NC Drivers License Motor Vehicle Report required.
  • Prefer candidates who obtain an Associates Degree.  


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