Premium Processing Analyst
Raleigh, NC 27602
The Greer Group is seeking a Premium Processing Analyst, for a local Raleigh Insurance firm. This is a temp to hire opportunity.
Multi-functional position responsible for various policy premium tasks associated with the Policy Management System (PMS), FBRS Home Office Option, Payable and Receivable System, and Optical Character Reader (OCR) machine.
Provide support to the county offices, policy service units, customer service unit.
Manage various reports associated or related to Home Office Option, PayRec, OCR, Credit Card and Electronic Fund Transfer (EFT).
Research and take necessary action regarding unapplied receipt payments from the PMS/PayRec Unapplied Transaction Report. Interact with secretaries and agency force by phone or E-mail.
Return, reset and log in receipts using the FRS and Credit Card system.
Analyze and process adjustments on the PMS billing system for non-cash adjustments, reversals, and write-offs.
Process credit card payments via the credit card processing software
Set up, remove and process changes to policies in regards to billing by EFT
Research and take necessary action regarding no amount due, duplicate, or partial payments
Learn the workflow for all lines of business
Provide supervisor with a weekly production report and a monthly-unapplied transaction report.
Prefer completion of INS 21 or enrollment in the course.
Prefer four year college degree, business school, or comparable work experience.
High School diploma/GED equivalent mandatory.
Good oral and written communication skills required.
Dependable and able to work independently.
Knowledge of the PMS and PayRec billing system preferred.