Raleigh, NC 27602
The Greer Group is seeking a Team Lead for a customer service project with a client in Raleigh, NC. This is a temporary position, lasting 3 months.
- Supervising and leading a team of 4 customer service associates.
- Assisting with taking phone calls from people who are ordering well water testing kits.
- Guiding people to the company website and walking them through ordering of said kits.
- Following up to make sure the person was able get through the website.
- Creating and sending invoices.
- In addition to taking calls and supervising a team, responsibilities will include running various reports to submit to the Manager.
- Past experience leading a team is mandatory.
- Excellent customer service experience.
- Possess strong computer skills.
- A background in biology or science would be a plus.