Team Leader

Raleigh, NC 27602

Industry: Team Leader Job Number: 3694881 Pay Rate: $19.00/hr.

 

Summary:

The Greer Group is seeking a Team Lead for a customer service project with a client in Raleigh, NC. This is a temporary position, lasting 3 months.

 

Job Duties:
  • Supervising and leading a team of 4 customer service associates.
  • Assisting with taking phone calls from people who are ordering well water testing kits.
  • Guiding people to the company website and walking them through ordering of said kits.
  • Following up to make sure the person was able get through the website.
  • Creating and sending invoices.
  • In addition to taking calls and supervising a team, responsibilities will include running various reports to submit to the Manager.

 

 

Qualifications:

  • Past experience leading a team is mandatory.
  • Excellent customer service experience.
  • Possess strong computer skills.
  • A background in biology or science would be a plus.

 

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