The Greer Grouphttps://www.thegreergroup.com/wp-content/uploads/2024/08/hml-logo-200.pnghttp://www.thegreergroup.comhttp://www.thegreergroup.comUSD29.0032.00.HOURtrue
The Greer Group is seeking a Contract Staffing Coordinator for our Outreach Phlebotomist clients located in Raleigh and local surrounding areas. This is a permanent position, and the need is immediate. Overview:The Staffing Coordinator is onsite and serves as the primary contact for contracted Phlebotomists. Oversees phlebotomy at approximately 15 locations and 24 employees. Job Description:
Candidate Selection: In person interview(s), identifies appropriate candidates for management approval and interview coordination.
Onboarding: Coordinates screening, completes regulatory documentation. Provides guidance and training to new employees during onboarding, Reviews policies and benefits.
Training Coordination: Works with laboratory management to create training modules;creates reports for management to monitor staff productivity and quality;performs audits on completion and accuracy and reports finding to management.
Scheduling: Works to ensure that all sites have appropriate coverage. Ensures there is adequate staff to limit covering a site him/herself. Communicates schedule changes to management.
Staff Feedback: Performs performance evaluations both 90 day and annually, counseling of employees with the provided feedback from laboratory management and physician offices.
Workday: Travel to Physician offices to meet, train, and observe Phlebotomists. Utilize the Greer Group office for administrative tasks: scheduling, completion of 90 day and annual reviews, interviewing.
Competencies: Performs and documents competencies ensuring that employees collect blood specimens using appropriate technique and positive patient identification;follows timeliness expectations and maintains the integrity of the specimen in relation to the test to be performed.
Specimen Collection: Collects blood specimens using appropriate technique and positive patient identification;follows timeliness expectations and maintains the integrity of the specimen in relation to the test to be performed, maintains competencies at all locations. Counsels and re-educates staff in a timely manner.
Registration and order entry: Maintains competency to perform registration and order entry tasks. Trains others to accurately process specimens without little to no errors.
Tool Development: Assists with the development and maintenance of site-specific lab manuals and procedures for current and new practices.
Employee File Creation/Maintenance: Creates and maintains employee files that are kept in accordance with CLIA and CAP standards.
Payroll: Review entered hours weekly through a timesheet portal, monitor and counsel overtime, approve for each employee. Address employee questions as it relates to payroll.
Job Requirements
Proven experience as a Staffing Coordinator or similar position.
Models a positive attitude to create customer service excellence with internal and external stakeholders.
Strong phlebotomy skills, ability to train, re-educate, counsel, and/or assist Phlebotomists with their specimen workload.
Outstanding organizational and leadership skills.
Self-starter with ability to prioritize.
Possess a higher-level thinking ability for problem solving.
Proactive approach rather than reactive.
Demonstrates professionalism to promote trustworthiness and dependability with internal and external stakeholders.
Excellent communication, interpersonal and listening skills.
Acts as a team player and fosters teamwork with phlebotomy staff and at all levels of management.
Demonstrates emotional intelligence and emotional regulation.
Technically savvy, with an ability to learn and navigate databases, Provider EHR systems, email, Microsoft Office, etc.
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