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Customer Service Rep

Asheville, NC 28801

Employment Type: Temporary Industry: Customer Service Rep Job Number: 3702679 Pay Rate: 18.00 - 22.00

Job Description

The Greer Group is seeking a friendly, organized, and customer-focused Customer Service / Front Desk Associate to join our team at a leading Food Service Equipment store. This role is the first point of contact for customers and plays a key role in delivering exceptional service. Responsibilities include answering phones, greeting customers, processing orders, and assisting with product inquiries.The ideal candidate has excellent communication skills, strong attention to detail, and a willingness to learn about restaurant equipment to better support our customers.Hours: 8: 00 am - 5: 00 pm, Monday - FridayPay: $18.00 - $22.00 per hour with bonus opportunities!Key Responsibilities:
  • Greet customers and provide outstanding in-store service
  • Answer incoming calls and respond to customer inquiries
  • Process customer orders accurately and efficiently
  • Sell appliance warranties and explain coverage options
  • Assist customers with questions about food service and restaurant equipment
  • Maintain a clean and organized showroom, including stocking merchandise
  • Support sales team with administrative and customer service tasks as needed
  • Build positive relationships with customers to encourage repeat business
Requirements:
  • Previous customer service or front desk experience preferred
  • Strong communication and interpersonal skills
  • Ability to learn product knowledge related to food service and restaurant equipment
  • Detail-oriented with excellent organizational skills
  • Basic computer skills for order entry and customer tracking
  • Ability to work in a fast-paced environment and handle multiple tasks
  • Professional and positive attitude
  • Bilingual candidates are strongly encouraged to apply
Submit your resume today!
Job Type: Full-timeBenefits:
  • Dental insurance
  • Health insurance

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About Asheville, NC

Ready to embark on a career journey in the picturesque region around Asheville, North Carolina? Nestled in the stunning Blue Ridge Mountains, this area offers not only a thriving job market but also a vibrant arts scene with renowned galleries like the Asheville Art Museum and vibrant theaters like the Asheville Community Theatre. Known for its farm-to-table cuisine and craft breweries, Asheville beckons with its eclectic culture and outdoor adventures in the nearby Pisgah National Forest and the Blue Ridge Parkway. Join us in exploring job opportunities that promise growth and fulfillment in this charming and enchanting city!