The Greer Group has a great direct hire opportunity for a Dispatcher / Operations Coordinator (Compliance Services).
Salary: $65, 000 –$75, 000 (based on experience)
If you’re someone who takes pride in precision, thrives in a fast-paced environment, and enjoys owning a process from start to finish—this role is built for you.
We’re looking for a highly organized operations professional to take full ownership of scheduling and work order management. This is not just a dispatch role—this position is critical to ensuring jobs are completed accurately, documented properly, and ready for billing without delays. Why This Role Stands Out
You own the entire workflow—from job creation to billing-ready completion
Your attention to detail directly impacts revenue and operational success
You’ll work in a structured environment where accuracy and accountability matter
High visibility role with real influence on day-to-day operations
What You’ll Be Responsible For
Managing the full lifecycle of work orders with a high level of accuracy
Building and maintaining efficient schedules based on technician capacity and geography
Ensuring all jobs are properly documented, complete, and ready for billing
Proactively identifying and solving scheduling or workflow issues before they become problems
Communicating clearly with both customers and internal teams to keep work moving
What Success Looks Like
Work orders are complete, accurate, and billing-ready the first time
Technicians have balanced, efficient schedules
Minimal last-minute scheduling changes
Fast turnaround from job completion to billing readiness
What We’re Looking For
2+ years of dispatching, scheduling, or operations coordination experience
Strong attention to detail—you catch what others miss
Ability to manage multiple priorities without sacrificing accuracy
Comfortable working in systems (CMMS, CRM, or similar)
Confident communicator who follows up and drives results
Someone who takes ownership and doesn’t let tasks fall through the cracks
What This Role Is NOT
Not a technical troubleshooting role
Not a sales position
Not responsible for billing or invoicing
The Bottom Line This is a high-impact role for someone who values structure, accuracy, and accountability. If you’re the type of person who likes to keep things organized, running smoothly, and done right the first time—you’ll excel here.
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