IT Assistant

Raleigh, NC 27610

Industry: IT Assistant Job Number: 3701479 Pay Rate: $20.00/hr

Job Description

The Greer Group is recruiting an IT Assistant for our client in Raleigh.
This is a long term temporary position through November 2024, with the possibility to be further extended!
Monday –Friday, 8: 30 AM –5: 15 PM.  Evening and weekend overtime is required.  Some weeks can be a 50-60 hour work week!
  • Install, configure, and update election software on 300+ laptops. 
  • Test desktop printers and resupply with paper and toner. 
  • Test voting equipment and document results for official record. 
  • Troubleshoot computer hardware, software, and peripheral issues. 
  • Prepare peripherals for dispatch to voting locations (printers, barcode scanners, mice) including packing and custody control. 
  • Assist with setting up cabling and technical infrastructure at Early Voting Sites and Training Rooms. 
  • Provide on-site technical support during election training and during Early Voting. 
  • Provide on-site and telephone technical support to voting locations during voting periods. 
  • Setup computer workstations for office staff. 
  • Periodically audit and inventory office tech supplies. 
  • Assist with basic software and programming related tasks.  
  • Process and resolve Helpdesk technical support tickets. 
  • Assist in reconciliation after each election.

Job Requirements

  • Must be available to work full day and must be able to work up to 50 to 60-hour work week (including some weekends) during election season.
  • Must be comfortable working in various roles which may include light to intensive labor, site setup, supply inventory, general office tasks, and supporting roles.
  • Must have the ability to lift 50 pounds.
  • Flexibility to perform different tasks throughout the day. 
  • Ability to stay focused when performing repetitive tasks.
  • Must have reliable transportation. Driving is required for this position. 
  • Must have STRONG knowledge of Windows 10 OS and Microsoft Office Suite 
  • Complete a background check and drug screen.
  • Obtain a valid North Carolina Driver’s License.  
  • Prefer candidates with an Associate’s Degree (or equivalent education and work experience).  
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