IT Assistant

Raleigh, NC 27610

Industry: IT Assistant Job Number: 3701984 Pay Rate: $20.00/hr

Job Description

The Greer Group is recruiting an IT Assistant for our client in Raleigh!
This is a temporary position through November, with the possibility to be further extended.
Monday –Friday, 8: 30 AM –5: 15 PM.  During election season, evening and weekend overtime is required. Some work weeks can be a 50-60 hour week.

  • Install, configure, and update election software on 300+ laptops. 
  • Test desktop printers and resupply with paper and toner. 
  • Test voting equipment and document results for official record. 
  • Troubleshooting computer hardware, software, and peripheral issues. 
  • Prepare peripherals for dispatch to voting locations (printers, barcode scanners, mice) including packing and custody control. 
  • Assist with setting up cabling and technical infrastructure at Early Voting Sites and BOE Training Rooms. 
  • Provide on-site technical support during election training and during Early Voting. 
  • Provide on-site and telephone technical support to voting locations during voting periods. 
  • Setup computer workstations for office staff. 
  • Periodically audit and inventory office tech supplies. 
  • Assist with basic software and programming related tasks.  
  • Process and resolve Helpdesk technical support tickets. 
  • Assist in reconciliation after each election.

Job Requirements

  • Must be available to work full day and must be able to work up to 50 to 60-hour work week (including some weekends) during election season.
  • Driving to sites is required for this position.  
  • Must be comfortable working in various roles which may include light to intensive labor, site setup, supply inventory, general office tasks, and supporting roles.
  • Must have the ability to lift 50 pounds.
  • Must have the ability to learn and adapt in a fast-paced environment.
  • Must have strong organizational and time management skills.
  • Must have strong communication and customer service skills.
  • Flexibility to perform different tasks throughout the day. 
  • Ability to stay focused when performing repetitive tasks.
  • Complete a background check and drug screen.
  • Obtain a valid North Carolina Driver’s License.
  • Testing required for consideration.
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About Raleigh, NC

Ready to take your career to new heights? Explore our job opportunities in the vibrant area surrounding Raleigh, North Carolina. Known as the "City of Oaks," Raleigh boasts a rich tapestry of cultural experiences, including the North Carolina Museum of Art, Raleigh Little Theatre, and PNC Arena, home to the Carolina Hurricanes. Indulge in the region's renowned Southern cuisine, enjoy the bustling nightlife in downtown Raleigh, or bask in the natural beauty of William B. Umstead State Park. With a thriving job market, top-notch universities, and a diverse community, Raleigh is the perfect place to grow both personally and professionally. Dive into our listings and discover your next career adventure in this charming and dynamic region.