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IT Assistant

Raleigh, NC 27610

Employment Type: Temporary Industry: IT Assistant Job Number: 3701111 Pay Rate: $20.00/hr

Job Description

The Greer Group is seeking an IT Assistant for our client in Raleigh, NC.
This is a long term temporary position through November 2024.
Hours are Monday – Friday 8: 30 AM – 5: 15 PM, with evening and weekend overtime required!   It can be a 50-60 hour work week.  
  • Install, configure and update election software on 300+ laptops. 
  • Test desktop printers and resupply with paper and toner. 
  • Test voting equipment and document results for official record. 
  • Troubleshoot computer hardware, software, and peripheral issues. 
  • Prepare peripherals for dispatch to voting locations (printers, barcode scanners, mice) including packing and custody control. 
  • Assist with setting up cabling and technical infrastructure at Early Voting Sites and BOE Training Rooms. 
  • Provide on-site technical support during election training and during Early Voting. 
  • Provide on-site and telephone technical support to voting locations during voting periods. 
  • Setup computer workstations for office staff. 
  • Periodically audit and inventory office tech supplies. 
  • Assist with basic software and programming related tasks.  
  • Process and resolve Helpdesk technical support tickets. 
  • Assist in reconciliation after each election. 
  • Must be available to work full days and must be able to work up to 50-60 hour work week (including weekends) during election season.  

Job Requirements

  • Prefer candidates with an Associate’s Degree (equivalent education and work related experience accepted).
  • Previous hardware and software installation experience.
  • Prior knowledge of troubleshooting and problem solving skills.
  • Must have reliable transportation. Driving is required for this position. 
  • Must have STRONG knowledge of Windows 10 OS and Microsoft Office Suite.
  • Must be comfortable working in VARIOUS roles which may include physical labor, light tech support, site setup and equipment assembly, supply inventory, general office tasks, and other supporting roles.
  • Must be able to sit and stand for at least 3 hours.
  • Obtain a valid North Carolina Driver’s License – MVR check will be completed.  
  • Complete a background check and drug screen.

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About Raleigh, NC

Ready to take your career to new heights? Explore our job opportunities in the vibrant area surrounding Raleigh, North Carolina. Known as the "City of Oaks," Raleigh boasts a rich tapestry of cultural experiences, including the North Carolina Museum of Art, Raleigh Little Theatre, and PNC Arena, home to the Carolina Hurricanes. Indulge in the region's renowned Southern cuisine, enjoy the bustling nightlife in downtown Raleigh, or bask in the natural beauty of William B. Umstead State Park. With a thriving job market, top-notch universities, and a diverse community, Raleigh is the perfect place to grow both personally and professionally. Dive into our listings and discover your next career adventure in this charming and dynamic region.