IT Assistant

Raleigh, NC 27610

Industry: IT Assistant Job Number: 3701111 Pay Rate: $20.00/hr

Job Description

The Greer Group is seeking an IT Assistant for our client in Raleigh, NC.
This is a long term temporary position through November 2024.
Hours are Monday – Friday 8: 30 AM – 5: 15 PM, with evening and weekend overtime required!   It can be a 50-60 hour work week.  
  • Install, configure and update election software on 300+ laptops. 
  • Test desktop printers and resupply with paper and toner. 
  • Test voting equipment and document results for official record. 
  • Troubleshoot computer hardware, software, and peripheral issues. 
  • Prepare peripherals for dispatch to voting locations (printers, barcode scanners, mice) including packing and custody control. 
  • Assist with setting up cabling and technical infrastructure at Early Voting Sites and BOE Training Rooms. 
  • Provide on-site technical support during election training and during Early Voting. 
  • Provide on-site and telephone technical support to voting locations during voting periods. 
  • Setup computer workstations for office staff. 
  • Periodically audit and inventory office tech supplies. 
  • Assist with basic software and programming related tasks.  
  • Process and resolve Helpdesk technical support tickets. 
  • Assist in reconciliation after each election. 
  • Must be available to work full days and must be able to work up to 50-60 hour work week (including weekends) during election season.  

Job Requirements

  • Prefer candidates with an Associate’s Degree (equivalent education and work related experience accepted).
  • Previous hardware and software installation experience.
  • Prior knowledge of troubleshooting and problem solving skills.
  • Must have reliable transportation. Driving is required for this position. 
  • Must have STRONG knowledge of Windows 10 OS and Microsoft Office Suite.
  • Must be comfortable working in VARIOUS roles which may include physical labor, light tech support, site setup and equipment assembly, supply inventory, general office tasks, and other supporting roles.
  • Must be able to sit and stand for at least 3 hours.
  • Obtain a valid North Carolina Driver’s License – MVR check will be completed.  
  • Complete a background check and drug screen.
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