Information Technology Engineer

Timberlake, NC 27583

Industry: Information Technology Engineer Job Number: 3701771 Pay Rate: $28.00-$31.00

Job Description

The Greer Group is recruiting for an IT Site Support Engineer for our Client located in Roxboro, NC! This is a Temp to Hire position. Hours are 8: 00 AM-5: 00 pm (Monday-Friday). 
Pay: $28.00-$31.00 Depending on Experience. 
  • Incident / Request ticket resolution to SLA through global Service Desk.  
  • Maintain KB articles as relevant to ticket resolution and research completed.  
  • Operating local infrastructure in line with global standards and in cooperation with global support teams.
  • Operation of local site in line with ITCC.  
  • Monitoring, Maintenance and Life Cycle management of Network infrastructure.
  • Monitoring, Maintenance and Life Cycle management of Server and Database infrastructure.
  • Training end users in internal standards, global ways of working and security awareness.
  • Staging and Deployment of end user devices (laptop, desktop, mobile phone).
  • Maintain 100% compliance with Software licensing at supported location/locations.  
  • Administration of logon accounts where automated provisioning processes do not exist.  
  • Management of applications / equipment not under global support process.
  • Local data backup and recovery management.
  • Local operational costs management, such as telephony, maintenance contracts  
  • Refer any request for IT products that fall outside of defined standards to IT Manager  and assist with request process into Build Function hopper process  
  • Responsible for communicating when there is an issue affecting the Environment, Health, Safety or Quality to his/her respective Manager.



Job Requirements

  • Must pass a Background Check and Drug screen
  • High level of customer support as you will be dealing with high end clients and Plant Director. 
  • Experience in Microsoft Shop (Word, Excel, etc.)
  • Certification in Microsoft is a plus. 
  • Show proof of Education (Relevant Degree or Equivalent experience). 
  • Experience in the Manufacturing environment. (rf scanners, printers). 
Apply Online

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About Timberlake, NC

Start your next career adventure in Timberlake, North Carolina today! Nestled in the picturesque countryside of Person County, this charming town offers a perfect blend of small-town charm and big opportunities. Known for its friendly community, thriving arts scene, and stunning natural beauty, Timberlake is the ideal place to grow both personally and professionally. Picture yourself exploring the North Carolina Museum of Natural Sciences or catching a show at the Durham Performing Arts Center on weekends. With delectable Piedmont cuisine and easy access to the great outdoors at Falls Lake State Recreation Area, Timberlake is calling your name. Browse our job listings now and discover the exciting career possibilities that await you in this vibrant region.