The Greer Group
https://www.thegreergroup.com/wp-content/uploads/2024/08/hml-logo-200.png
http://www.thegreergroup.com
http://www.thegreergroup.com
USD
28.00
31.00
HOUR
true
Information Technology Engineer
2024-07-26
2024-08-25
Employment Type:
Temporary
Industry: Information Technology Engineer
Job Number: 3701771
Pay Rate: $28.00-$31.00
Job Description
The Greer Group is recruiting for an IT Site Support Engineer for our Client located in Roxboro, NC! This is a Temp to Hire position. Hours are 8: 00 AM-5: 00 pm (Monday-Friday).
Pay: $28.00-$31.00 Depending on Experience.
Pay: $28.00-$31.00 Depending on Experience.
- Incident / Request ticket resolution to SLA through global Service Desk.
- Maintain KB articles as relevant to ticket resolution and research completed.
- Operating local infrastructure in line with global standards and in cooperation with global support teams.
- Operation of local site in line with ITCC.
- Monitoring, Maintenance and Life Cycle management of Network infrastructure.
- Monitoring, Maintenance and Life Cycle management of Server and Database infrastructure.
- Training end users in internal standards, global ways of working and security awareness.
- Staging and Deployment of end user devices (laptop, desktop, mobile phone).
- Maintain 100% compliance with Software licensing at supported location/locations.
- Administration of logon accounts where automated provisioning processes do not exist.
- Management of applications / equipment not under global support process.
- Local data backup and recovery management.
- Local operational costs management, such as telephony, maintenance contracts
- Refer any request for IT products that fall outside of defined standards to IT Manager and assist with request process into Build Function hopper process
- Responsible for communicating when there is an issue affecting the Environment, Health, Safety or Quality to his/her respective Manager.
Job Requirements
- Must pass a Background Check and Drug screen
- High level of customer support as you will be dealing with high end clients and Plant Director.
- Experience in Microsoft Shop (Word, Excel, etc.)
- Certification in Microsoft is a plus.
- Show proof of Education (Relevant Degree or Equivalent experience).
- Experience in the Manufacturing environment. (rf scanners, printers).
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