The Greer Grouphttps://www.thegreergroup.com/wp-content/uploads/2024/08/hml-logo-200.pnghttp://www.thegreergroup.comhttp://www.thegreergroup.comUSD5000055000YEARtrue
The Greer Group is seeking a motivated and energetic Inside Sales Support Assistant for a direct hire opportunity with a major construction equipment company in the High Point, NC area! Great potential for career advancement. This position is perfect for someone who enjoys connecting with people, thrives on building relationships, and is excited to contribute to a dynamic sales environment. You’ll be reaching out to potential clients using a CRM system, while also supporting the external sales team, dealer network, and warehouse operations. The ideal candidate is confident on the phone, organized, and passionate about driving sales growth through proactive outreach and exceptional support. Key ResponsibilitiesSales & Customer Engagement
Act as the primary point of contact for inbound sales inquiries, customer requests and callbacks.
Conduct a high volume of outbound calls daily using the Engcon CRM to introduce products, qualify prospects, and identify decision-makers.
Build rapport and maintain relationships with potential customers through effective communication and follow-up.
Professionally handle client objections and set up appointments or demos for the sales team.
Monitor and respond to calls on the company cell phone, including after-hours calls as needed.
Product Knowledge & Consultation
Provide accurate, technical product information and recommendations to customers.
Educate customers and internal teams on product features, benefits, and applications.
Stay current on product portfolio and key industry trends.
Support product demonstrations, webinars, and training sessions as needed.
Sales Support & Reporting
Support the external sales team with data, reports, and customer insights.
Maintain accurate records of customer interactions, sales activities, and order history.
Assist in developing sales strategies, promotions, and marketing initiatives.
Salary:
$50, 000 - $55, 000 per year
Qualifications & Experience
Education:
·High school diploma or equivalent required·Associate or Bachelor’s degree in Business related field preferred
Experience:
·1+ years in customer service, administrative support, or inside sales.Technical Knowledge (Preferred but not required):
Familiarity with construction equipment, hydraulic systems, or heavy machinery
Skills Needed:
Strong verbal communication and relationship-building skills
Proficient in MS Office, CRM and communication platforms
Active listening and objection-handling abilities
Ability to explain product value clearly and effectively
Excellent customer service mindset
Self-motivated and able to work both independently and within a team
Proficiency with Microsoft Office and CRM/ERP systems
Strong organizational, follow-up, and problem-solving skills
Ready to embark on a new career adventure in the vibrant and growing area surrounding High Point, North Carolina? This charming region, known as part of the Piedmont Triad, beckons with its unique blend of southern hospitality and bustling city life. High Point's proximity to the majestic Blue Ridge Mountains and stunning North Carolina beaches offers the perfect balance for outdoor enthusiasts, while its bustling downtown showcases an array of art galleries, theaters, and culinary delights like Lexington-style barbecue. Embrace the thriving job market, soak up the rich culture, and consider making High Point your next career destination. Browse our job opportunities today and discover why this region is the perfect place to grow personally and professionally.
Are you sure you want to apply for this job?
Please take a moment to verify your personal information and resume are up-to-date before you apply.
