Staffing Coordinator

Raleigh, NC 27610

Industry: Staffing Coordinator Job Number: 3701285 Pay Rate: 29.00-32.00/hr.

Job Description

The Greer Group is seeking a Contract Staffing Coordinator for our Outreach Phlebotomist clients located in Raleigh and local surrounding areas. This is a permanent position, and the need is immediate. 
Overview:The Staffing Coordinator is onsite and serves as the primary contact for contracted Phlebotomists. Oversees phlebotomy at approximately 15 locations and 24 employees.
Job Description: 
  • Candidate Selection: In person interview(s), identifies appropriate candidates for management approval and interview coordination.

  • Onboarding: Coordinates screening, completes regulatory documentation. Provides guidance and training to new employees during onboarding, Reviews policies and benefits.

  • Training Coordination: Works with laboratory management to create training modules; creates reports for management to monitor staff productivity and quality; performs audits on completion and accuracy and reports finding to management.

  • Scheduling: Works to ensure that all sites have appropriate coverage. Ensures there is adequate staff to limit covering a site him/herself. Communicates schedule changes to management.

  • Staff Feedback: Performs performance evaluations both 90 day and annually, counseling of employees with the provided feedback from laboratory management and physician offices.

  • Workday: Travel to Physician offices to meet, train, and observe Phlebotomists. Utilize the Greer Group office for administrative tasks: scheduling, completion of 90 day and annual reviews, interviewing.  

  • Competencies: Performs and documents competencies ensuring that employees collect blood specimens using appropriate technique and positive patient identification; follows timeliness expectations and maintains the integrity of the specimen in relation to the test to be performed. 

  • Specimen Collection: Collects blood specimens using appropriate technique and positive patient identification; follows timeliness expectations and maintains the integrity of the specimen in relation to the test to be performed, maintains competencies at all locations. Counsels and re-educates staff in a timely manner. 

  • Registration and order entry: Maintains competency to perform registration and order entry tasks. Trains others to accurately process specimens without little to no errors.

  • Tool Development: Assists with the development and maintenance of site-specific lab manuals and procedures for current and new practices. 

  • Employee File Creation/Maintenance: Creates and maintains employee files that are kept in accordance with CLIA and CAP standards.

  • Payroll: Review entered hours weekly through a timesheet portal, monitor and counsel overtime, approve for each employee. Address employee questions as it relates to payroll. 

Job Requirements

  • Proven experience as a Staffing Coordinator or similar position.

  • Models a positive attitude to create customer service excellence with internal and external stakeholders. 

  • Strong phlebotomy skills, ability to train, re-educate, counsel, and/or assist Phlebotomists with their specimen workload. 

  • Outstanding organizational and leadership skills.

  • Self-starter with ability to prioritize.

  • Possess a higher-level thinking ability for problem solving.

  • Proactive approach rather than reactive.

  • Demonstrates professionalism to promote trustworthiness and dependability with internal and external stakeholders.

  • Excellent communication, interpersonal and listening skills.

  • Acts as a team player and fosters teamwork with phlebotomy staff and at all levels of management.

  • Demonstrates emotional intelligence and emotional regulation.

  • Technically savvy, with an ability to learn and navigate databases, Provider EHR systems, email, Microsoft Office, etc.  
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